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A management-level license signifies that the licensee holds a position of authority within a brokerage and is responsible for supervising other licensees. This level of licensure typically involves additional qualifications that allow the individual to manage the brokerage's operations and ensure compliance with legal requirements, ethical standards, and the overall effectiveness of real estate practices within the team. By supervising other agents or brokers, the licensee in this role assumes responsibility for mentoring, training, and guiding less experienced professionals, which enhances the efficiency and professionalism of the brokerage.

This is distinct from a licensee working independently, who may operate without direct oversight or managerial responsibilities. Likewise, a licensee without supervisory responsibilities would lack the authority or the obligations that come with a management-level license. Finally, a customer of the brokerage refers to individuals seeking real estate services rather than professionals holding a license. Thus, a management-level license is fundamentally characterized by the supervisory role that such a licensee plays in their organization.